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Plan Your Visit

Safety & Accessibility

Due to COVID-19 restrictions, The Story Museum is currently closed until further notice.

Good To Go England

Access guidance

Wheelchair and Lift Access
All of our spaces, including our galleries, café and gift and book shop, are fully accessible for wheelchair users. There are three lifts offering access to all floors. During our Phase 1 reopening only the ground floor of the building will be open so the lifts will not be in use.

Accessible toilets
Accessible toilets are located on the ground and first floor of the building, with one space offering changing facilities and a shower.

Guide Dogs
Guide dogs and other assistance dogs are welcome.

Carer Admission
Any companion or carer to a disabled visitor will be granted free admission to the museum exhibitions and events.

We are here to help
If you have any particular needs or access issues you would like to discuss with us before your visit, please get in touch.

We are here to help

If you have any particular needs or access issues you would like to discuss with us before your visit, please get in touch.

Get In Touch