THIS EVENT IS SOLD OUT

LIVE STREAM TICKETS ARE STILL AVAILABLE - CLICK HERE TO BOOK

Phoenix Comic Fest returns to The Story Museum for another bumper weekend celebration of all things comic-making for ages 7-16.

Please note that Phoenix Comic Fest is KIDS ONLY. This means that parents/guardians will drop their children off at the start of the event and then collect them at the end. Experienced Story Museum staff will supervise children throughout the festival programme.

A lunch and refreshment break will be built into the schedule. A limited number of carer tickets will be available for parents/guardians of children with access needs. If your child has additional access needs, please contact the box office on 01865 807600 once you have booked your child's ticket to explain what these needs are so we can work together to ensure they are met and your child fully included in the event.

All tickets include:

• A masterclass event with Neill Cameron (Saturday) or Jamie Smart (Sunday)
• 2 workshops with Phoenix Comic artists
• Access to the Phoenix Comic marketplace where artists will be doing 'meet and greets', and book signings
• Access to The Story Museum's exhibition 'Kaboom! The Art of Creating Comics'
• An exclusive free gift
  

Phoenix merchandise and pre-prepared lunches are available to add to your order during checkout.

Each workshop package features different artists and masterclasses so please read all the information carefully and select a package with the artists you want to see. To read a full description of each workshop click here.

SATURDAY 15 APRIL

Can't make it in person? Don't panic! Check out our Phoenix Comic Fest Online Events.

SUNDAY 16 APRIL

Can't make it in person? Don't panic! Check out our Phoenix Comic Fest Online Events.

FREQUENTLY ASKED QUESTIONS

What safety measures are in place to keep my child safe during the festival?

To ensure your child has a safe and fun visit to The Story Museum each group of 25 children will be supervised by 3 adults led by our experienced and DBS checked Story Guides, all of whom have extensive experience working with schools, children and families. Our adult to child ratio is based on NSPCC guidelines with 1 adult per 8 children.

At the time of booking, we will ask questions about the child in the booking including any medical conditions and allergies we need to be aware of and contacts in case of emergency.

Trained first aiders will be on site throughout the festival.

Every child will be issued with a wristband with their key contact number clearly labelled on the band for quick reference should we need it.

Will my child be able to leave the festival?

We do not allow readmission to the festival.

What if my child becomes unwell or distressed during the festival?

If a child becomes distressed or unwell whilst in our care they will be taken to a quiet space for rest. We will use the contact details on their wristband to ask their parent/carer to come and retrieve them.

My child is under 7 can they attend?

Please do not book children under the age 7 for this festival. In order to ensure the best possible experience, the event and workshop content is aimed at children age 7+. Alongside this the museum risk assessment plans for children age 7+ attending and appropriate measures have been put into place with this age group in mind.

Does my child need to bring anything?

A complimentary sketch pad and pencil will be provided as part of ticket in the goodie bag. Your child will need to keep all belongings with them during the festival so we suggest travelling light. Please bring a small water bottle.

Is there a lunch and/or refreshment break?

A lunch break is built into the morning schedule and a pack lunch is available to prebook from our café.

A refreshment break is built into the the afternoon schedule and refreshments are available to prebook from our café.

My child has additional needs. Can I book a carer ticket?

For children who require additional support we can offer a carer ticket which will need be booked via our box office Tel: 01865 807600 (child tickets should be booked online). Please note carer tickets are limited and we will ask for proof of your child’s disability. Examples of proof are a medical letter, an ID card or disability benefits.

Can I stay on site during the festival?

You are welcome to stay in our café which will be open during the festival.

How is the programme structured – what will my child do?

Each festival package features a masterclass event (40mins), two workshops (20mins each), a visit to our Ka-boom! Gallery (40mins) and a visit to The Phoenix Market Place (40mins). There is a scheduled break in between each session. Our website lists the artists and activities featured in each package -please read the information carefully. You will receive a more detailed schedule in due course. To read details of events and workshops click here.

How accessible is the site?

All of our spaces, including our galleries, café and shop, are fully accessible for wheelchair users. There are three lifts offering access to all floors. Accessible toilets are situated on the ground floor and the first floor. You can find out more on the accessibility page on our website: If you would like to discuss any particular needs or access issues, please contact us on 01865 807600.

Where can I buy Phoenix Comic merchandise?

Once you have received your ticket there will be an option to pre-purchase books and merchandise. There will be several options to purchase merchandise and books during the festival. At registration, a sales point will be available in the museum shop and courtyard (card and cash). During the festival the Market Place will offer merchandise (card and cash) which children can purchase on site.

Will my child get to meet every artist listed in their programme?

Your child will have the opportunity to meet the artists delivering events and workshops they attend. We will do our best to ensure every child has the opportunity to meet every artist listed in the market place however this may not always be possible. For example, artists will need to take short breaks during the day, some may be in very high demand and others may need to leave the market place to deliver their event or workshop. We ask for your understanding in this matter.

What is your cancellation policy?

If you find you are unable to use your festival ticket(s) for whatever reason, The Story Museum can try to resell them for you, on the understanding that The Story Museum's own available remaining tickets take priority. This means that your tickets will only be eligible for resale if the event is sold out. You must contact The Story Museum at least 48 hours before the advertised start time. We will make all reasonable attempts to resell your tickets, however we cannot guarantee resale.

For streamed events The Story museum will not offer a refund.

How will I receive my live stream ticket?

You will receive an email with a link to watch the livestream on the morning of the event. Please check your junk mail for this email!

Do I need a YouTube account to watch the livestream?

You do not need an account to watch the livestream. We do recommend watching on a device with a strong internet connection, clear picture and good volume control.

Ticket scammers: Please be aware that scammers may offer you tickets for this event. The Story Museum does not endorse third party ticket offers and strongly advises you not to respond. Note also that all tickets for this event will be named.