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Now open - Mystery Academy: School for Young Detectives!

About Us

Vacancies

The Story Museum celebrates stories in all forms and explores their enduring power to teach and delight.

The Story Museum is committed to increasing the diversity of our creative programme, workforce and audiences to ensure the quality and impact of our work. As part of this commitment, we particularly welcome applications for employment and volunteering from individuals currently under-represented in our organisation and the wider sector. This includes people from the Global Majority specifically the African diaspora; South, East, and South East Asian diaspora; the Middle East and North Africa; people with disabilities including neurodivergence; people from the LGBTQIA+ community; and those from socio-economically disadvantaged backgrounds. When submitting an Expression of Interest or applying for a role we ask you to confirm if you identify with one of these communities. Our recruitment process is designed to offer fair access to employment at the museum and uses all permissible measures outlined in the Equalities Act 2010 to increase the diversity of our workforce.

Blue sky courtyard

Visitor Services Assistant

Salary: Experience and age dependent, range from £8.00 - £12.71 per hour
Contract: Zero-hour contracts available
Hours: Weekdays and weekends, Bank Holidays, School Holidays and evening working will be required as part of a shared rota

The Story Museum is looking for Visitor Services Assistants to be a front of house presence, selling tickets, books and merchandise in the shop and serving food and beverages in the café.

For further information, including how to apply, please download the information below.

Closing Date: Applications will be assessed on a rolling basis.

  • Visitor Services Assistants Job Description Person Specification July 2026 PDF (129.157 KB)
    Download
  • Visitor Services Assistant Applicant Information PDF (98.895 KB)
    Download
  • Visitor Services Assistant Personal Statement Form DOCX (62.757 KB)
    Download
  • TSM recruitment monitoring form DOCX (61.734 KB)
    Download

Creative opportunities

The Story Museum regularly collaborates with talented artists, designers, performers and curators to help bring stories to life.

  • If you are an artist looking to appear as part of The Story Museum’s programme, please contact our programming team.
  • If you are looking to use our spaces for a performance or rehearsals, please visit our Venue Hire section.
  • If you are looking for job opportunities, please scroll down.

Work Experience

We're always keen to hear from enthusiastic young people interested in getting involved with The Story Museum's work however due to the extremely high demand for work experience places we only offer placements through our strategic partnerships with selected schools. Some schools allow students to complete a week’s intensive volunteering during school holidays in lieu of work experience during specific weeks and we’re happy to support whenever possible.

Visit out volunteering page to find out more.

DCE