There are Blue Badge holder bays in the immediate vicinity of The Story Museum on St Ebbe’s Street, Pembroke Square and St. Aldates. Blue Badge holders may also park in time-restricted bays/permit bays for an unlimited time (but not loading bays). A map of Oxford’s blue badge parking can be found here and more general information here.
Any companion or carer to a disabled visitor will be granted free admission to the museum galleries and events. Carer tickets for Small Worlds and the Galleries can be selected as part of the online booking process. If you are a carer accompanying a visitor to an event, please contact the Box Office [email protected], 01865 807600 so we can discuss your requirements.
The Story Museum is wheelchair accessible. There are three lifts on site; one serves all three floors internally and another just the ground to first floor. The full passenger lift serves all three floors via the courtyard and external walkways and is used to gain access to the Galleries entrance.
Please contact the box office to book a wheelchair space for events in our Woodshed performance space: [email protected], 01865 807600
Our groundfloor toilets are design for disabled people including a wet room, changing bench and hoist.
Full details of the space are below:
A portable induction loop is bookable. Please contact [email protected], 01865 807600 to check availability. The Whispering Wood experience involves listening to stories through individual cup headsets. A transcript of the audio is available from the portal as you enter the Whispering Wood.
If you are coming to an event in the Woodshed please contact us to discuss your requirements so we can find a solution that best matches your needs and is compatible with the event format. For example, this could involve using an induction loop, general amplification or seating arrangements. Please email [email protected], or call 01865 807600.
The Story Museum welcomes Guide dogs and registered assistance dogs.
The Whispering Wood celebrates oral storytelling. There are six audio recordings of traditional oral stories and short storytelling sessions by our Story Guides throughout the day.
The Enchanted Library celebrates story on page, stage and screen. This immersive gallery features a combination of interactives using audio and video in places. We are unable to provide audio descriptive tours of the Enchanted Library but hope to do so in the future.
There are some spaces in the Museum that are dark or have dim lighting – please contact us or notify a member of staff if you are concerned.
The main lift has audio announcements.
Seating is available at various points throughout the galleries. Please ask a member of staff if you need additional seating or need to be directed to a quieter spot.
For more information about your visit please our Frequently Asked Questions.